Conflict Dynamics Profile -
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The Conflict Dynamics Profile (CDP)

The Conflict Dynamics Profile (CDP), an assessment instrument measuring conflict behaviors, is an excellent resource to increase self-awareness and improve conflict management skills. The CDP is unlike any other assessment tool in that it focuses specifically on conflict behaviors, rather than styles. It helps individuals and teams understand how they respond to conflict, what triggers can escalate conflict, and how to manage conflict more effectively.


Two versions of the instrument—the CDP-Individual (CDP-I) and CDP-360— emphasize an action-oriented approach which leads to real improvement. A thorough Development Guide provides information and tips for coping with conflict and building strong interpersonal relationships.


As a "self-report," the (CDP-I) looks at how you view yourself. It provides a simple way of helping you understand more about how you respond to conflict both behaviorally and emotionally.

The CDP-360

The CDP 360 enables you to compare your own perceptions about how you behave during conflict with those of your colleagues. It provides a complete "conflict profile" with feedback from bosses, peers, and direct reports. The CDP-360 is particularly helpful for leaders, managers, and high-potential employees for whom conflict can be particularly challenging. In addition to feedback on 15 scales, both versions of the CDP have a unique "hot buttons" section which identifies the emotional triggers that negatively impact relationships.

Link to ILD Certification
as Conflict Coach (CDP Practitioner)

Using the CDP

Since the topic of conflict is so universal, there are numerous ways to use the CDP. From leadership development training with individuals and teams to coaching settings with high-potential managers, the CDP can identify both strengths as well as problem areas.


Orientation Programs

The CDP is an excellent tool to explore how conflict is being managed in an organization. The language of the instrument provides an excellent starting point for how to describe and measure a desired approach to workplace conflict. By learning these new components as part of an orientation session, new employees can adjust their personal behavior to match up with the cultural norms of the organization.


Team Conflict

The CDP is particularly helpful in team settings. In addition to each individual report, a group report can be generated that outlines team behaviors and responses. This report often opens up the door for effective conversations about acceptable responses to conflict and hot button triggers. Members of the team learn how certain behaviors might inadvertently trigger irritation in their colleagues as well as how to avoid pushing these hot buttons.


Profiling and Coaching

When a client is sensitive to feedback from others or reluctant to use a multi-rater instrument, the CDP can still be used to focus on conflict patterns. The CDP helps the client consider his or her responses to conflict and provides comparisons to a large norm group. It can be a helpful first step in diagnosing areas of strength and developmental opportunities.

ILD is using the CDP-Method since 2011 - Our Products.

Be profiled, trained and certified in this famous method to assess the key competencies of collaboration and leadership: Conflict Behavior and Emotional Management.

ILD Products (based on or using the CDP):

Feedback Reports

The CDP-I report contains graphs measuring constructive behaviors, destructive behaviors, and hot buttons. It is accompanied by a 40-page Development Guide which gives suggestions for improving behaviors and cooling hot buttons.

The CDP-360 report is much more comprehensive. In addition to containing graphs measuring constructive behaviors, destructive behaviors, and hot buttons, it also has narrative comments from other raters, measures of the organizational importance of various conflict behaviors, and indications of how the individual is viewed during different stages of conflict. Accompanying the CDP-360 report is a 115-page Development Guide with suggestions for development, recommended resources, and guidelines for successful action planning.

Our Institute for Leadership Dynamics is the European Partrner of the Leadership Development Institute (LDI) and the Mediation Training Institute (MTI), both well-respected institutes of Eckerd College University (FL, USA*) and close copperation partners of the famos Center for Creative Leadership (CCL) since over 30 years.