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Shape leadership, embed leadership, enable performance.
Shape leadership, embed leadership, enable performance.
Wherever people work together, conflicts arise. In such situations, decision-makers often have to act as conflict managers, taking on responsibilities they may not be accustomed to. Conflict coaching focuses on developing one’s own conflict competence, enabling individuals to better navigate current or future conflicts. You learn how to de-escalate crises and proactively explore paths toward conflict resolution—ultimately transforming disputes into a genuine source of innovation.
Unproductive conflicts and crises require coping strategies—ranging from the development of conflict awareness and an understanding of one’s own conflict profile to de-escalation. In our conflict coaching, we combine profiling of the individuals involved with professional tools for addressing, managing, and preventing conflict. Through efficient one-on-one coaching sessions and parallel team coaching, specific competencies are cultivated, a common language is established, ground rules are defined, and conflict-related energy is channeled in a positive direction.
Every conflict is unique. Therefore, the opportunity for a resolution always begins with one’s own conflict profile—and with an understanding of how emotions and conflict behaviors function and the impact they have. Personal responsibility is, consequently, a core theme in conflict coaching with ILD. Using the Conflict Dynamics Profile®, decision-makers and HR professionals learn techniques that enable them to take responsibility for themselves, the situation, the conflict, and—not least—the other party involved in the conflict.
If you would like to learn more about our offer or have a specific inquiry, please send us a message.
