Certified Conflict Coach Qualification -CDP Practitioner.

Conflicts are unavoidable and have high business relevance. However, conflicts are also valuable drivers of innovation if they are managed competently. Constructive conflict behavior is a key competence for successful cooperation and leadership. As a certified Conflict Coach (CDP Practitioner), you can coach conflicts in organizations and positively shape necessary changes.



Expand your competence profile to become a Conflict Coach.

Conflict competence does not mean avoiding conflicts. Rather, it is about eliminating negative effects and harnessing the positive energy of difference that is expressed in conflicts. In this way, conflict competence has an enormously positive impact on productivity, quality and risk management, innovation, and the shaping of change in any organization.

Good for your portfolio.

The goal of the training is to enable you to diagnose the conflict profile of individuals and teams using the scientifically standardized Conflict Dynamics Profile® (CDP) method developed in the USA. Based on this, you will be able to initiate role-based consulting or targeted coaching to develop conflict competencies (behavior and emotion) as a key competence of cooperation and leadership. Through this internationally certified Conflict Coach™ training, you will expand your business portfolio and be able to use the CDP method commercially.

Qualification quality.

This Qualification is provided by ILD’s international Master Coaches. ILD is a long-standing strategic cooperation partner and advisory board member of the Mediation Training Institute (MTI) at Eckerd College, FL/USA. The MTI is the developer and worldwide IP rights holder of the Conflict Dynamics Profile®. Master Coaches receive ongoing training and development at MTI in the USA. ILD or its Master Coaches are also members and EU representatives on the Advisory Board.

  • ILD qualification (open format, online and/or F2F) – consisting of training, practical phase and certification
  • ILD in-house training (German or English): on request

Qualification Benefits.

  • Strengthening of self-reflection (own profiling)
  • Targeted own development (own profiling)
  • Coaching or supervision by experienced master coaches
  • High practical and tool orientation
  • Focus on application and benefit
  • Matching in roles and phases
  • Contact persons and caseworkers from practice and science
  • Strengthening of role sovereignty

Video & partners.


  • “Training as a Conflict Coach can mean a very relevant expansion of one’s horizons in any situation in life, both professionally and privately. ILD conveys the “naturalness” of conflicts in our everyday life and gives concrete instructions on how to deal with them constructively. I can highly recommend participation to anyone/everyone.”

    Dr. med. Luise Wendt | IAS Group, Head of Occupational Medicine Regional Directorate North

  • “Despite the virtual format, there was a lively exchange. The deepening of the content through the eLearning tool as well as the supervision gave me the confidence to implement well what I learned in the practical phase. The positive feedback from my coachee and the successful certification confirmed me and my conclusion is: how then?”

    Viola Krzyzanowski | Head of Human Resources Management, Mercedes-Benz AG

  • “As a participant, I found the Conflict Coach training very good because interactive and with many examples to practice. The practical phase immediately gave me the opportunity to put what I had learned in theory into practice. Personal supervision gave me additional security. I can only recommend this training to everyone!!!”

    Sabine Flade | Consultant & Executive Coach

  • “I very much appreciate the practical effectiveness of the tools imparted by ILD, as they enable my clients to both grasp and designate their individual competencies in a conflict situation more constructively and to participate in the resolution of the conflict on their own responsibility. I also always experience the interaction with ILD as solution-oriented and helpful. Top!”

    Gero Will | Trainer and Executive Coach, Partner Dotama GmbH



Curi­ous now?

If you would like to learn more about our offer or have a spe­cif­ic in­quiry, please send us a mes­sage.

Your direct contact:

Frank Strathus
frank.strathus_at_leadership-institute.de